FIREWORKSBIBLE

Help and support

Something not working, or a question these notes do not answer? Write to support@fireworksbible.com. A person reads every message.

Getting in

Fireworks Bible is in an invite-only beta. Request beta access, and once your account is approved, open the app, enter your email and tap Send code. We email you a six-digit code; type it in and you are signed in. There is no password.

No code? Check your spam folder, wait a minute and tap Send code again. A code only goes to an approved account, so if your request is still waiting, nothing arrives yet; write to support if it has been more than a few days.

Finding a firework and its prices

On the Guide tab, pick a type or search by name or brand. Tap a product to open its page. The best price and the store selling it sit right under the name, and every store’s price is in the table below that. On a phone, swipe the table sideways to see wholesale prices.

NA means nobody has priced that product yet. Saw a price in a store? Tap “I saw a price in a store” on the product page and send it in.

Shopping lists

Tap “+ Add to a list” on any product and choose the store you will buy it at. The Shop tab holds your lists. A list shows its total once it has a store and that store has prices.

Build a Show

Add product videos to firing positions, trim them, add music and play the whole show. Auto-Build drafts a show from a length, a budget and a style. When a show has clips you can download the cue sheet, print the show day packet, run Live Show Mode, or turn it into a shopping list with Buy This Show.

Watch the videos

The Video Guide has short how-to videos for every part of the app, in six lanes: Getting Started, the Guide, Shop, Community, Build a Show and Desktop tabs. They are also on the Fireworks Bible YouTube channel.

Plans, billing and the phone apps

How many products can I keep?

Product caps (free / full): My Stash 1,000 / 10,000; each shopping list 1,000 / 3,000; each show 500 / 1,000. Quantity and repeated products do not count again.

I paid in the iPhone or Android app. How do I use it on my computer?

Open app.fireworksbible.com and sign in with the same email you used in the app. One account works everywhere, so a plan bought in the iPhone app, the Android app or on the website unlocks all three. You do not buy anything again. If the full plan does not show after a few minutes, sign out, sign in again, and write to support@fireworksbible.com if it still does not.

Where is my plan billed?

In the app, tap the account icon. The plan box says Billed by: Website, Apple or Google Play, and shows the right link to manage it.

How do I cancel?

Deleting your Fireworks Bible account does not cancel an Apple or Google subscription. Cancel it first.

Who handles refunds?

Apple and Google handle refunds for purchases made in their own apps and stores. For a plan paid on the website, write to support@fireworksbible.com and see the refund section of the Terms of Use.

Do I get the free trial if I sign up in an app?

Yes. Every new account gets the same free trial, with no card needed, wherever it signs up. After the trial the full plan switches off until you subscribe, on the website or in an app.

Share a show (paid plan)

On the paid plan, open Share in Build a Show and tap Share this show to get a link anyone can open; tap Stop sharing and the link stops working.

Why do you recommend the website?

Build a Show and the full price tables work best on a computer, and the launch offer (15 months for $79.99) is only on the website. Paying in an app is fine too. To put the web app on your phone’s home screen, see Get Fireworks Bible.

The iPhone and Android store apps are not in the stores yet. Until they are, the plan can be bought on the website.

Laws and safety

The knowledge library covers state fireworks laws, safety, effects and planning a show.

Your account and your data

Account, sign-out and the devices you are signed in on are under the account icon in the app. How we handle your information is in the Privacy Policy; the rules of the service are in the Terms of Use. To report a copyright problem, see Copyright and takedown.

To delete your account, tap the account icon in the app, then Delete account at the bottom. The steps, and what is erased and what is kept, are on the Delete your account page.